General Manager - UAE

Pickup / Dropoff Location

Car

The Edel & Stark Group is an SME with HQ in Switzerland and offices in Munich, Nice and Dubai, offering luxury transport solutions for top-tier local and international clients, primarily luxury and sports car rental. Sports car tours, chauffeured services, and aviation services are additionally offered.  

The Edel & Stark Dubai office E and S Luxury Car Rental is operational since February 2017, and is seeking to hire the branch’s new

General Manager - UAE | 100%

You have a background in hospitality, the luxury travel industry, and/ or the car rental business, with outstanding customer service experience. You have successfully led, managed, and overseen a small team in your prior employment. You are fluent in English with excellent telephone and written communication skills. In addition you are fluent in either German, Russian or Arabic. You display quick reaction skills, have outstanding time-management and organisational capacities, and you do not have difficulties to multitask and adapt quickly to shifting priorities. You are motivated to take on a new challenge with responsibilities, and ready to enter a customer-facing role with a variety of tasks: 

  • Manage the operations team (delivery & collection of vehicles, vehicle readiness etc)
  • Execute bookings; support the operations team at vehicle delivery, pickup, and follow-up office work; attend to aftersales (CRM); and face customer issues.
  • Ensure company guidelines and immaculate customer service is maintained throughout.
  • Control administration of own vehicles (maintenance, cleaning, repair, purchase and sale etc).
  • Maintain and develop ES’ sales network in the UAE and beyond.
  • Maintain and develop business relations needed for car rental activity (insurance, IT, garages, dealerships, showrooms, banks, competitors and partners etc)
  • Manage and update all car rental platforms, social media, and other marketing spaces.
  • Handle daily accounting matters and control external accountants.
  • Coordinate and handle all official relations, including RTA and other government authorities
  • Prepared to work unsocial hours, including weekends, nights and bank holidays. Readiness to be on call 24/7.

 

As a young and dynamic company, E and S Luxury Car Rental offers you a diverse and attractive position. You will meet people of all backgrounds and have the opportunity to take initiative and work independently. Your working hours will be flexible, however demanding. The team is dynamic, and you will cultivate relations outside of the office space. We expect you to bring your own ideas to the company’s development, and you will bear substantial responsibility, self-reliance and independence. As a result, renumeration will be above market average, in addition to other incentives including a company car. 

Should you be interested, please send us your CV and Cover Letter via E-Mail to Mrs. Gunda Beeler g.beeler@edelstark.com.

Further information about the company: E and S Luxury Car Rental, Website: www.edelstark.com/en

Our Benefits

24 hours service

24/7

Personal Service

Personal Service

Free Delivery

Free Delivery

International One-Way Bookings

International One-Way Bookings

Contact

Contact