Customer Relations Executive (Arabic speaking)

The E and S Luxury Car Rental LLC is the newly founded branch of the Edel & Stark Group operating in Germany, France, Switzerland and all over Europe. ES offers luxurious transportation solutions for national and international customers in Dubai and the rest of the United Arab Emirates.

 


The Edel & Stark Group is a start-up company with headquarters in Switzerland and offices in Munich, Nice and Dubai, offering luxurious transport solutions for top-tier local and international clients. The company offers luxury and sports cars for rent, while also offering limousine services and sports car tours, as well as aviation services.

The Edel & Stark Dubai office E and S Luxury Car Rental is operational since February 2017, and we are seeking to hire a

Customer Relations Executive (Arabic speaking) | 100%.

 

You have a background in hospitality, and/or the luxury travel industry, with outstanding customer service experience. You are a native Arabic speaker with excellent telephone manners, and communication skills in both, Arabic and English. You hold a valid and clean UAE driver’s license. Your time-management and organisational skills are outstanding, and you do not have any difficulties to multi-task and adapt to shifting priorities. With these qualifications, you will take on a customer-facing role, with a variety of tasks:

  • Take care of incoming customer inquiries via phone calls and our online booking service
  • Provide all-round assistance and support to customers before, during, and after bookings
  • Maintain existing and develop new relationships with agents and prospective customers
  • Handle all transactions related to reservations, vehicle bookings, and rental contracts
  • Control clients’ accounts and charges in coordination with the accounting department
  • Administer vehicle inventory through internal IT systems
  • Update and maintain the company’s CRM system & client database
  • In charge of daily office management and filing

As a young and dynamic company, E and S Luxury Car Rental offers you a diverse and attractive position. You will meet people of all backgrounds and have the opportunity to take initiative and work independently.

Should you be interested, please send us your CV and Cover Letter via E-Mail to g.beeler@edelstark.com.

24 hours service

24/7

Personal Service

Personal Service

Free Delivery

Free Delivery

International One-Way Bookings

International One-Way Bookings

Contact

Contact